5/4/2023 0 Comments Auto icon plus cpapInternational orders are sent via tracked Airmail, and whilst we're happy to ship internationally, we cannot be held responsible for any charges that may be added in your own country, such as customs fees and import tax on delivery, which are determined by your country’s import laws and are beyond our control. Likewise, if you choose the Paypal option, they will convert into your currency for you as payment is made. We can ship most products internationally, but all prices are in UK British Pounds and if paying by debit or credit card the bank will automatically convert to the current conversation rate. If a product is out of stock and the order contains multiple items, the 'in stock' items will be sent immediately and further items will follow upon arrival with no further postage charges incurred. Wherever possible with larger parcels, we try to re-use boxes to keep shipping costs down and protect the environment. On the rare occasion delivery charges are miscalculated by the website, a refund will be sent, as it is not our policy to make money on postage charges and neither do we add the cost of delivery into the price and offer so-called 'free delivery' like some sites and Ebay pressurise sellers to do! Masks and some other more expensive products are always sent via 'signed for' insured delivery and cannot be left in 'safe' places, but there is the option for an alternative shipping address when processing the orders.ĭelivery charges are worked out automatically by weight and you can clearly see the delivery charges before making a payment. Also, if you do not receive an email confirmation, please check that you have typed the correct email address in your account.Īll orders are sent via 1st class mail within the UK. An automated email is sent when products have been despatched so please check your spam box and add us to your safe senders list. Weekend or UK bank holiday orders are sent out the next working day. We try our best to ship all orders received by us Monday-Friday on the same working day if received before 12 noon, and more often than not orders processed before 3pm will be despatched the same day whenever possible.
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